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Privacy Policy & Legal Notice — Mzaar Ski Resort

 

  1. Introduction
    Welcome to Mzaar Ski Resort (“Mzaar”, “we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This document explains how we collect, use, process, store, share, and protect your data when you use our website, mobile applications, services, and facilities (collectively “Services”). It also describes your rights under Lebanese laws, especially Law No. 81 of 2018 on Electronic Transactions and Personal Data.
  2. Data Controller / Contact Information
    The data controller for your personal data is:

Mzaar Ski Resort
Aayoun El Siman Road, Kfardebian, Mount Lebanon, Lebanon
Phone: +961 29 341 034
Email: info@mzaarskiresort.com

If you have any questions about this Policy, or want to exercise your data rights, please contact us using the above.

  1. Legal Framework
    We comply with Law No. 81 of 10 October 2018 relating to Electronic Transactions and Personal Data in Lebanon. This law sets the requirements for lawful collection, processing, and protection of personal data.
  2. Types of Data Collected / Processed
    We may collect and process:
  • Identity data: full name, date of birth, gender
  • Contact data: email, phone, postal address
  • Transaction data: bookings, payments, ski passes, rentals
  • Usage data: IP address, device info, logs, app/website usage
  • Location data: if you grant permission (for maps, facilities info, etc.)
  • Photographs / media: for promotional purposes or as required during services
  • Health/emergency data: only when needed for safety or assistance
  1. Purpose of Data Use
    We use your data to:
  • Provide, manage and maintain our Services (skiing, lifts, rentals, lessons, events)
  • Process bookings, payments, respond to customer service requests
  • Ensure safety and emergency assistance at the resort
  • Personalize your experience, send notifications or updates
  • Marketing and promotional offers (with consent where required)
  • Improve our Services via analytics and feedback
  1. Legal Bases for Processing
    Data processing is lawful when based on one or more of:
  • Your consent (e.g. for marketing or optional services)
  • Performance of contract (for services you request)
  • Legal obligations (compliance with laws, safety, etc.)
  • Legitimate interests (e.g. improving services, fraud prevention), where your rights are not overridden
  1. Data Sharing & Transfer
    We do not sell your personal data. We may share data with:
  • Service providers who work on our behalf (payment processors, booking agents, marketing, etc.) under confidentiality obligations
  • Emergency or health authorities, if required
  • Legal or judicial authorities when required by law

If data is transferred outside Lebanon, we will ensure adequate protection (e.g. contractual safeguards) in compliance with law.

  1. Cookies & Tracking Technologies
    We use cookies and similar tech for:
  • Essential operation of our website/app
  • Remembering preferences (language, layout)
  • Analytics (to improve website/app performance)
  • Marketing/advertising (with user consent)

You can disable non-essential cookies, though some features may be affected.